Frequently Asked Questions

How does the HydraVue smart bottle work?

HydraVue uses an integrated LCD screen to display your drink’s real-time temperature. It’s powered by a rechargeable battery and built to last all day on a single charge.

Is the bottle dishwasher safe?

No — to protect the smart components, we recommend hand washing only. Use a soft brush and avoid submerging the LCD base in water.

How long does it keep drinks hot or cold?

HydraVue is double-insulated and keeps drinks cold for up to 24 hours and hot for up to 12 hours.

What’s the return policy?

You can return unused items within 30 days of delivery. For full details, visit our Return Policy page.

Where do you ship?

We currently ship within the U.S., with international shipping rolling out soon. Subscribe to our email list for updates.

How do I track my order?

Once your order ships, you’ll receive a confirmation email with tracking details. You can also visit our Track Order page.

Need more help?

Reach out via our Contact page and we’ll get back to you within 24 hours.